The Hindu, Sunday Magazine, July 19, 2015
When I first came to Mumbai in my teens, the object of envy of all my aunt’s neighbours was a black instrument: a telephone. Only those with “influence” got one. And the fact of the telephone suggested that my aunt was a person with “influence”.
When I first came to Mumbai in my teens, the object of envy of all my aunt’s neighbours was a black instrument: a telephone. Only those with “influence” got one. And the fact of the telephone suggested that my aunt was a person with “influence”.
In
the middle-class neighbourhood where she lived, ownership of the
telephone made her immensely popular. Because that black instrument was
not just hers; it was communal property. When it rang, there was a buzz
of excitement. From her balcony, people would be summoned to receive
calls. Others would knock on the door when they wanted to make a call.
Through the day, there was a steady stream of people making their way to
and from that instrument.
Today, everyone has a
phone, or almost everyone. Ownership and use of mobile phones in India
has gone exponentially. An estimated two-thirds of the population now
has access to this technology. But do we pause to think about the
remaining one-third, some 300 million people? Who are they? It should
not come as a surprise to us, living as we do in a gender-unequal
society, that the majority of those who do not own a mobile phone, and
don’t even have access to one, are women.
A recent
study by the GSMA (Groupe Speciale Mobile Association), formed in 1995
by mobile operators worldwide, found that 1.7 billion women in poor and
middle-income countries do not own a mobile phone. On an average, women
were 14 per cent less likely to own a mobile phone than men, and in
India that figure stood at 31 per cent. The report points out, “Social
norms and disparities between men and women in terms of education and
income influence men’s access to and use of mobile technology, and often
contribute to women experiencing barriers to mobile phone ownership and
use more acutely than men.”
Simply put, what this
means is that even if you put a mobile phone in the hands of every
single woman in this country, there is no guarantee that she will be
free to use it as she wants, or even if she will know how to use it. Her
inherent disadvantage of being born a woman in this society works
against that. She may not know how to read numbers, or letters. Hence
how will she manage a phone?
And if indeed she is
unlettered, as are a little under half the women in India, is there any
chance that the men in her family will allow her to handle a phone, or
help her to learn how to use it? Understanding this is essential as we
continue our love affair with technology in this country with visions of
a Digital India and “smart” everything. Technology is not
gender-neutral. It cannot erase the disadvantages that are embedded in
our societies. In some ways, it can even exacerbate them. To make such
new technologies work for everyone, we have to recognise the gender
divide and find ways to address it.
To further
illustrate this divide, here are some findings from a 2012 study by the
Grameen Foundation titled “Women, Mobile Phones and Savings”. The study
was assessing whether and if mobile phones were effective in encouraging
women to participate in savings groups. The researchers found that even
when women owned phones, they often did not know how to use them. They
had to rely on their husbands or other members of the family to even
make a call.
Another interesting fact that emerged
was that 74 per cent of the married women in the group surveyed said
that their husbands would not allow them to own a mobile phone. In fact,
a good number of the women said that they preferred to deal with their
savings without having to use the mobile phone.
These
studies emphasise that the current obsession with advancing new
technologies in India must be tempered with the reality of gender, as
well as other social factors. Otherwise, those with access will build on
their advantage, and those without will be left even further behind.
Yet,
the picture is not entirely gloomy. More women do own mobile phones
now. Surveys reveal that owning a phone makes them feel safer and gives
them some level of autonomy and independence. Organisations working with
poor women have found that women’s access to this technology has helped
them to organise women, bring them together, and even overcome the
handicap of lack of education by teaching them this relatively simple
technology. There are many stories of transformation in the lives of
women and the communities where they work with the aid of mobile phones.
If
the old black instrument, where you had to shout to be heard, opened up
access in ways unknown before its advent, the mobile phone has
revolutionised and democratised the way we connect and communicate with
each other. New technologies, like mobile telephony, should erase
barriers. But it will take some effort to bring down the gender barrier.